So the New Year is upon us!  We have a reflective perspective of last year and what we accomplished or didn’t. And we have a vision, hope and goals of what we want 2010 to be like.

Have you taken the time to do an inventory of your life? Where in your life are you incongruent or not performing and leading how you’d like to? Paraphrasing Dr. Patrick Gentempo, the level of incongruency leads to a proportionate level of destruction. As chiropractic coaches, we at Rosen Coaching help chiropractors reach new levels of success in all areas of their lives, including how to thrive in a true wellness model.

I speak to chiropractors day in and day out. And I truly feel it is time that our profession stand up and lead by example.  Are you the epitome of health, energy and vitality?  Is your diet full of rich, whole foods? Do you exercise daily? Do you live a healthy, vitalistic chiropractic lifestyle?  If you don’t, it’s time. And don’t try and hide it – take a stand to share with your office the lifestyle changes you are making. The time is now to create excellence in YOUR health. And ask them to join you.  If you do, good for you! Set some new goals and ways you can push your healthy lifestyle to the next level.

Excellence, leadership and health are not created by chance, but by choice: Every day and in every moment.  Choose to be a true leader in your community who leads by example. Actions are so much more powerful than words covering incongruence.  Be the change you want to see.  This is your year to lead your community to health and wellness!

Tags: Certainty, Chiropractic Coach, Chiropractic Coaching, Chiropractic Consultant, Chiropractic Practice Management, chiropractic profession, Congruency, Goals, Health, Leadership, rosen coaching, Success, Wellness Chiropractic

Here is a post from one of my heros, Seth Godin, an author, marketer and thought-leader, on the lifetime value of a customer.  Too often when we’re coaching chiropractors or when chiropractors are considering coaching, marketing or any other ‘cost’ to growing a practice it is seen as just that – a cost vs. an investment.

At year end, have a look at your retention (Patient Visit Average) for the year of 2009.  We consider 60 PVA a bare minimum for a wellness practice.  Then calculate how much a new person is worth to you.  Not because we see people as dollar signs, but so that you can make good decisions on investments to grow your practice.  If a new person is worth on average $2000, don’t you think it’s important to have your systems and communications wired so you don’t blow it when they come in?  How about ROI and marketing decisions?  Without this knowledge, as Seth Godin states below, $50 investment can seem expensive.

Enjoy the read!

Embracing lifetime value

Tags: chiropractic, Chiropractic Coach, chiropractic communication, Chiropractic Consultant, Chiropractic Practice Management, Chiropractic Practice Success, chiropractic systems, Chiropractic Wellness Model, Lifetime Value, PVA, Retention, Rosen Chiropractic Coaching, rosen coaching, Seth Godin

In addition to the Ask. vs. Tell idea of asking people questions as opposed to telling them what we think, what about asking ourselves questions to get to our next level of success?

As we are approaching the end of the year, here are some questions to consider for what will change in your life and your chiropractic practice in 2010 to become more successful.  Who we are being starts the physical manifestation of the results you want to see in your life. Many of these questions come from my coach, Robin Sharma, and many of them come from coaching chiropractors myself:

1. The Unstuck Question: “Is this choice moving me towards or away from what I want”?

2. The Authenticity Question: “Who am I”?

3. The Clarity Question: “What am I trying to accomplish”?

4. The Intention Question: “Why am I trying to accomplish it”?

5. The Mastery Question: “How can I get better”?

6. The Growth Question: “What am I resisting’?

7. The Fearlessness Question: “What am I afraid of”?

8. The Gratitude Question: “What am I grateful for”?

9. The Impact Question: “What one thing can have the biggest impact”?

10. The Legacy Question: “What legacy do I want to leave, for my family, my practice and my community?

11. The Integrity Question: “Are my beliefs, thoughts and actions aligned”?

12. The Action Question: “What is the one thing I’m going to work on to get the results I desire”?

At Rosen Chiropractic Coaching we are committed to your success in your chiropractic practice and your life. We are here to help and would be honored to do so.

Tags: Ask vs. Tell, Chiropra, New Year, Questions, Rosen Chiropractic Coaching, rosen coaching, Success

Are you living the life of your dreams, as a chiropractor and personally?  If not, why not? Many people I speak with, as a chiropractic coach, who are not having the success they desire in their practice or personal life and I want to help you live the life of your dreams:

1. Know what the life of your dreams looks like. Imagine it, visualize it.  If we don’t know what the end is, how will we ever know we got there? Without knowing our vision, we are always unsatisfied.

2. What is your life about? As a human being and as a chiropractor? Write a mission statement that is clear and concise. Your mission outlines how will you achieve your vision. When we coach chiropractors to build a Dream Team with their CA’s, we ask that they read the mission together before each day.  We must keep the big perspective and the ‘why’ we do what we do in the forefront of our minds to not get caught in the mundane details of life and practice.

3. What do you stand for? What are your core values?  For yourself personally and for your chiropractic practice.  These are the foundations that you measure every decision against. If it’s aligned with your values, consider it. If it’s not, move on, even if it’s a good deal.

4. What is success to you?  What are the categories of success for you personally and your practice?  Discover these categories (hint: it’s not just financial wealth) and then grade yourself where you are today on a scale of 1-10. Then decide what ONE thing you need to do to move you more towards a 10 in each category.  Categories could include: Personal Fulfillment, Health, Finances, Practice, Lifestyle, and Family, for example.

5. Get organized and focused on what’s important!  Many people have great ideas and no organization to execute. Be diligent about managing yourself (notice I didn’t say your time) and each day work on what is most important or what will have the greatest impact on your life.  Move away from distractions and ADHD tendencies of a high-tech, high-noise world.

6. Take consistent action. Knowing what you want is one thing. The next is to actually create movement and action towards it. Craziness comes from doing the same thing and expecting different results. So do something different and take action!

There is a month and a half until the end of 2009. Have you achieved your goals? Maybe you didn’t set any.  Let’s see if you can generate some momentum and self-discipline to move towards the successful life of your dreams between now and New Year’s Eve. If you want support and coaching to have the life and practice of your dreams, at Rosen Coaching we’re here to help. It’s our specialty and expertise. Contact us for a Free Consult to get the ball rolling. Life is short, it’s time to make the most of it!

Tags: action, Chiropractic Coach, chiropractic practice, chiropractor, focus, life of dreams, mission, organization, Rosen Chiropractic Coaching, rosen coaching, Success, values, vision

The following is a guest post from Dr. Steve Silk, the Chairman of the Board of Directors for the Chiropractic Awareness Council. He has graciously agreed to share a recent post on H1N1 to help chiropractors to communicate with their practices and communities.  People need empowerment and not fear, they need Care vs. Scare communication. So please share your truth ~ the people of the world need to hear it! For those of you who would like to do a Swine Flu talk, please email me, as Rosen Coaching has some resources for you.

“Friends…
I don’t believe I have seen such a contrived panic about a relatively innocuous issue in my life.  You would think the end of the world was right around the corner.  I have already talked about this one-on-one in the office with many of you, but for the rest, let’s have a few minutes of logic, truth and reality.
First, I need to get the legal stuff out of the way.  So let me absolutely clear: I am not attempting give any sort of advice on how you should proceed with taking care of the health of you and your loved ones in any form or model of health-care delivery but my own: Chiropractic.  The following is based on the expressing of my personal opinion.  But I can assure you that my opinion is based on historical data, research evidence and 20 years of clinical experience.
Second, I also want to be absolutely clear that my heart goes out to anyone who has lost a loved one…to H1N1, “regular influenza” or any reason.   There are FAR too many premature deaths in our society, driven by the increasingly toxic world we live in and accentuated by allowing a sickness-treatment model of care dictate how we create health.  It’s a lot like a bankruptcy agent telling you how to invest your money…not being broke is a lot different from being wealthy.
Finally, I believe that we all need to take that deep breath I mentioned in the subject line.  Go ahead, do it.  That will help you begin to deal with the anxiety that is building across our nation.  That anxiety is in the form of mass hysteria that is bubbling up regarding the predicted scourge of Swine Flu (now called H1N1).  It is a situation driven by one emotion: Fear.
Fear is a great motivator, it makes us do knee-jerk reactive things.  Just look at what it did in Salem Massachusetts in 1692 (a lot of probably nice men and woman were burned at the stake or hung for the crime of being “witches”), the north-east US during the War of the Worlds broadcast in 1938 (a lot of people went berzerk and starting preparing for the end when they thought that Martians had invaded New Jersey) and a large chunk of the German populace during the Holocaust from 1941-45 (an AWFUL lot of Jews, gypsies, Catholics, Jehovah’s Witnesses, homosexuals, eastern European immigrants and mentally challenged people were medically experimented on and sent to the gas-chambers for simply being “different”).  Now we have the drums being banged for H1N1.
For those of you who are currently sick or have sick kids…I get the fear you are feeling.  I had a really good dose of it myself when I picked up malaria in a remote village in Northern Thailand…all by myself a million miles from home, sicker than I had been in my entire life and wondering if it was my time to meet the Creator.  Well, once I got over my initial anxiety (and all the wild fear-driven thoughts that went with it), I became quite excited at the level of fever I was experiencing, the amount of fluids coming from various parts of my body and just how intent my immune system was at keeping me alive.  So while it was no fun, the lesson I learned from it was that this earth-suit my soul calls home is well-equipped to look after my needs with no help from absolutely ANYONE!
Before you decide on how you will deal with this issue (and again, I am NOT telling you what to do…I’m not your mother!), here are a few things that you really need to consider:
1)  You are still more likely to pick up Tuberculosis (which is really running rampant these days on northern Ontario native reservations), get hit by a car (will you be driving today?), drown in the bathtub (planning on being clean this week?) or die from taking over-the-counter medication (more on that later)…so why isn’t the Ministry of Health and the media screaming about these more vital issues?  I don’t think that people realize that the risk of being infected with this germ is really low, with risk estimates at about 1 in 175,000 (about the same risk as being attacked by a shark) from info supplied by Health Canada.  You risk of dying?  That is put at about 1 in 425,000 (less than 0.0002%) which is just a bit less than your risk of dying from a meteorite strike.
2)  The predicted “high-season” (based on WHO algorithms) is the last two weeks of October and the first two weeks of November.  We are half-way through this “epidemic”, so hang in there people, we’re all going to be OK.
3)  Now this is a BIG one, so really consider this: Healthy people don’t get sick, and definitely don’t die…sick people do.  The inference in a lot of the reporting is that healthy people are being affected.  This is ludicrous.  The people who are getting sick are run-down at some level, and the ones who die are immuno-suppressed…it’s as simple as that.
4)  The best to survive ANY infectious process is still the same as it has been for the entire length of time humans have roamed this planet: our immune system.  Here are my suggestions on how to almost guarantee that your immune system will NOT let you down…ever!
1)  Get adjusted regularly (ensured the growth of my profession and got a LOT of people
thru the Spanish Flu pandemic of 1918!)
2)  Eat well (especially fruit and veggies), and consider supplementing your diet with
Vitamin C, Vitamin D and Omega 3 fats
3)  Drink lots of fluids (mostly water and tea)
4)  Exercise daily…even if it is just a 15 minute walk
5)  Get a good night’s sleep
5)  Recognize that there are a lot of innuendoes, half-truths and flat-out lies being disseminated throughout our media by some of our “trusted health leaders”.  We are being told that research shows that the H1N1 vaccine is both safe and efficacious.  I suggest if you are considering rolling up your sleeve for the H1N1 shot, that you ask the person giving you the jab a few questions on efficacy (does it create a specific antigen-antibody complex, necessary for true immunity?) and safety (does it have any nasty side-effects?).   I know the answer to both, No to #1 and Yes to #2.  However, most people will be told the exact opposite, because most of the folks delivering the procedure have no clue about the background of what they are doing, they are simply “following orders”.  Just so you know, the “research” that has been quickly done was carried out on a very small group of people (and to the best of my knowledge, none of it on kids by the way), with no long-term follow-up of side-effects (the only study that I am aware of that looked at this only tracked their participants for three days after their injection).  So this is a typical case of “buyer beware”.
5)  You need to know another little tidbit of info: ANY flu-shot shows very LITTLE ability to reduce influenza rates ANYWHERE.  For example, Ontario introduced “free” (translation: we pay it with our taxes) flu-shot’s in 2000 and has seen the rate of usage almost triple….yet influenza infections and deaths have risen significantly during the same time period.  The obvious conclusion?  The shots don’t work.  The Ministry of Health’s conclusion?  We need to vaccinate more people.
6)  Want a really good overview of the pro’s and con’s of this whole debacle?  Go to the following website ( http://swineflu.mccoypress.net) and poke around a bit…well-laid out with tons of good information to help you come to a confident conclusion on the topic of Swine Flu.
I hope that the content of this email helps you to weather the storm, and allows you to relax a bit and NOT react to the fire of fear that is being fanned by the media.  I also hope that it helps you to make the absolute best decisions regarding your health…both for this issue and for every issue that impacts you”.
Sincerely,

Tags: Care vs. Scare, Empowerment, Fear, H1N1, Hysteria, Media, Rosen Chiropractic Coaching, rosen coaching, swine f, Swine Flu, Wellness Chiropractic

 

 

A More Effective Swine Flu Vaccine

When it comes to the newly-hyped media craze of swine flu, how are you communicating it in your chiropractic office?  Are you part of the chiropractic profession getting caught up in the fear tactics propagated by the government and media or are you grounded in your chiropractic principles?  How is your certainty as a chiropractor?  It’s easy to talk about chiropractic and immune function when people are well, but what about when faced with the proposed ‘Swine Flu Pandemic’?  Can you keep yourself together, use your emotional intelligence skills and not allow the panic to hijack your amygdala?  Can you keep your critical thinking about cause and effect, and your common sense approach to health, wellness and disease to lead your community through this challenge?

My friend, Alain Desaulniers, D.C. has used this photograph and made a poster for his office that says at the bottom, “Chiropractic Care Strengthens Your Immune System. Stay Well Adjusted!”  (He has given permission for other chiropractors to use it, so email me if you would like it).

The last time Swine Flu made an appearance was 1976 and the government quickly pushed through a flu vaccine (doesn’t this normally take time to manufacture “safely”, if there is such a thing?), used fear to mass vaccinate and 25 times more people died from the flu vaccine than of the flu itself. Congressman Dr. Ron Paul’s video on Swine Flu recalls this event and states, “The government shouldn’t be in the medical business”.  This time it is an interestingly more complex virus, a recombinant H1N1-H5N1 avian/human/swine flu virus never to be seen before.  My microbiology might just be rusty but I can’t help but wonder if this is natural genetic evolution or a laboratory virus gotten free?

Let’s look to chiropractic’s history and originating philosophy to on understand the cause and effect of disease, especially infectious illness:

“One question was always uppermost in my mind in my search for the cause of disease.  I desired to know why one person was ailing and his associate, eating at the same table, working in the same shop, at the same bench was not.  Why? … This question has worried thousands for centuries and was answered September, 1895.”    ~D.D. Palmer, The Chiropractor’s Adjuster (1910)

Dr. Fred Barge continued on this theme when he used to say, “Do rats cause garbage or does garbage cause rats?”  Dr. Kevin Donka of Chirothots has continued Dr. Barge’s message with a twist, “Flies don’t cause garbage!”  

Common sense tells us that rats and flies are attracted to dirty places where there is decaying matter to feed upon.  Just because rats and flies are present at a garbage dump or a dirty restaurant doesn’t mean they caused the garbage, they are an effect of the garbage!  So why do some people get sick and some people stay healthy? It depends on the cleanliness of the body’s environment!  If your body is weak, your resistance is down, and your cells are decaying, doesn’t it make sense that the germ scavengers would find home, food and shelter there?  Of course it does!  The germs don’t cause the disease, they are present when disease is!  It is your internal resistance of your immune system that determines whether you get sick or not. Keep in mind it is called the ‘Germ Theory’ not the ‘Germ Fact’!

Whether or not the U.S. Homeland Security is appropriately given the power to make decisions about the health of Americans, (a political discussion of its own), what are chiropractors doing to coach the people they care for about strengthening their body’s own ‘Homeland Security’?  As a Wellness Chiropractic Coach and Consultant at Rosen Coaching, we coach chiropractors to not only communicate and educate people about the 3 Dimensions of Stress and what causes subluxations, but to provide ongoing communication about the ingredients for a healthy body, first and foremost clear nerve system communication.  What else can people  do to strengthen their immune systems and promote health? Proper nutrition, vitamins and minerals including high doses of vitamin C, movement and exercise, hydration, rest and relaxation, fresh air, sunshine/vitamin D, mental clarity, stress management, emotional peace and fun!

As a chiropractor looking to lead your community to health and wellness, to have practice success and growth as well as to have the life of your dreams you need to stand up, tell the truth and show people there is another way! Let us know if we can help!

Tags: Amygdala, care tactics, Cause and Effect, Certainty, Challenges, Chiropractic Coach, chiropractic profession, communication, Congressman Dr. Ron Paul, Disease, Emotional Intelligence, Fear Tactics, Germs, Immune System, Internal Resistance, Leadership, rosen coaching, Success, Swine Flu, wellness chiropractic practice management

  VS.   

If you are a chiropractor still practicing in a pain based model of symptom relief, I hope you will realize (soon) that the future of the profession lies in wellness care. Like dentistry realized fifty years ago that waiting to pull rotten teeth from people’s mouths with toothaches is antiquated, our chiropractic profession is starting to see the light.  Treating people’s backache’s and using adjustments like expensive aspirin isn’t keeping up with the times.  It’s time to think different. 

People want wellness, look around! From organic food, to fitness gyms people are looking to get well and stay well rather than wait for a crisis.  Our culture is in the middle of a wellness revolution ~ don’t get left behind!  It is time for the chiropractic profession to lead this wellness revolution.  It is up to each one of us.

At Rosen Coaching, we look at two key stats as a litmus test for a wellness practice: your retention or PVA (patient visit average) and the percentage of internal referrals.  You may think you are running a wellness chiropractic practice, but if your PVA is below 60 and your internal referrals are low ~ it tells us that the people in your practice don’t ‘get’ chiropractic like you think they do. If I sat in your reception room and asked the next 100 people through the door why they are there, what would they say?

So what are the symptoms of practice not succeeding and not congruent as a wellness practice?  Of course, low PVA/Retention and low internal referrals as mentioned above.  But what else?  A wellness philosophy for how you manage your practice is key. Do you have systems and a communication model that is reactive as opposed to proactive?  Do  you wait for the number of new people to drop down before you do any marketing or do you have a perpetual, balanced approach marketing calendar?  Do you wait to have staffing issues or do you spend time each week cultivating a Dream Team?  Do you wait for people to drop out of care before addressing their concerns, or do you listen between the words and identify the symptoms of when a person receiving your care is unhappy?  Are you afraid to address their concerns and sweep them under the rug with an assertive or non-assertive ‘brush off’, or do you address them right then and there?  Want some more examples? Disorganization, stress, lack of income, lack of new clients, people don’t ‘get it’, clients don’t follow your recommendations, they don’t sign up for care, they don’t keep their appointments. The list can go on…

Truly the biggest difficulty I see in the profession is the amount of scare tactics that are propagated by some of the biggest chiropractic practice management companies out there.  I truly believe that there is no place for fear and manipulation in a wellness practice, as it is completely incongruent with the very nature of a wellness philosophy.  It’s time to think different and start using trust, hope and truth to help people see what is possible for their well-being. If you are going to have a wellness chiropractic practice, leave the scare tactics at the door.  And start to use a proactive congruent wellness approach in your systems, communications, and practice management.

Tags: care tactics, Chiropractic Coaching, chiropractic profession, communication, future, pain based model, rosen coaching, scare tactics, wellness model, wellness practice management, wellness revolution