Can a famous rock star perform the best show to his fans without the support of his road crew and managers?  Imagine if a rock star had to lug and set up his own equipment, do all the sound checks and then expected to perform at a high level and give his fans 100% of his creativity, music and performance.  Seems unrealistic, doesn’t it?

Well, that’s what most chiropractors do!  As a chiropractic coach I see it day in and day out.  They do all the details of running the office, cleaning it, micromanaging their team and then wonder why their practice isn’t at the level they’d like it to be! Like it or not, as a chiropractor you have to have a strong team to support you, ones you can rely on to do everything that isn’t what only you can do: serve people through the chiropractic adjustment.  We need roadies (our team) to have all the details handled, AND we need to trust that they will!

Many chiropractors I speak with don’t have any structured team training or team management, past the initial hiring.  We need to be creating an environment, AND leading by example, of always refining and striving to be better at every interaction with a patient.  Ongoing training and continuous learning is the key to having a Dream Team you can rely on.  Next is outlining performance expectations and creating weekly action plans to take performance to the next level and reviewed at a weekly staff meeting.

Lastly, ask yourself, “Do I really want a Dream Team”?  If so, we need to understand our team’s behavioral style and values and motivate them in an appropriate way!  Bonuses and rewards are key to having a team be on board to growing a practice.  Why?  Well, let me ask you…”Would you want to work twice as hard for the same pay”?

It’s time to get the right people in place, to get them well trained, to get them motivated to serve more people in your community.  We want your team to help you grow your practice so that you can really have a Dream Team and serve the masses. You are the rock star, they are the roadies.  I would argue that the roadies are more important than the rock star in the grand scheme of things, and it’s important that they know this!

At Rosen Coaching we are dedicated to chiropractors leading true health care and the wellness revolution.  If you want to THRIVE in a TRUE Wellness Practice, we’d love to see if we can help!

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Tags: Chiropractic Coach, Chiropractic Consultant, Dream Team, Health Care, Rock Stars, Rosen Chiropractic Coaching, Success, Team Management, Training, True Wellness Practice

What do successful chiropractic practices around the world all have in common? Chiropractic technique? Size and shape of the doctor? The politics of the area? Nope, none of those things.  We find, across the board, there are two things that make chiropractors successful and have the practices of their dreams.  What are they?

1. Certainty and Congruent Beliefs

2. Communication Skills

3. Congruent Procedures

I’ll get to the second point in a later post, but let’s start with the foundation of certainty and beliefs!  Recently, I spoke at Dr. Tedd Koren’s KST Seminar on this exact topic and felt like it was one I wanted to share with all of you.

As a chiropractor, you may have unshakeable certainty about who you are and what you do. Or, like many other chiropractors out there, might have some doubt and uncertainty about what you offer. Why?

Don’t you think that after years of education and practice that chiropractors would know who they are and what they offer? That they would be certain about what they deliver? Well across the board, day in and day out, we coach and speak with chiropractors on the phone who are not. And when we survey audiences around the world (with their eyes closed to keep it anonymous) most chiropractors have some uncertainty.

Why?  We believe the original sin in chiropractic is the rah-rah seminar that makes the audience yell out, “Chiropractic can help everything”! And then there is someone in your office who doesn’t get any response to your care. Then what? Either chiropractic failed or you did. So in creeps the doubt and uncertainty!  In our LAASR process, we help you make a promise to truly help people, and to keep your promise!

Here is our Rosen Chiropractic Coaching’s Formula for Certainty:

· Who are you as a chiropractor?

· What do you offer?

· What would you like to deliver?

· What are you certain you deliver?

· How do you monitor what you deliver?

· How do you communicate what you deliver?

· What is your vision and mission?

· Define your persona statement (and become it)!

We suggest sitting down with yourself and your complete honesty and completing the above sentences. Then we suggest that you sit down with your team and do the same. See what truths, insights (good or bad) or “ah-ha’s” that you get from doing this! Once we can get your beliefs congruent, then we install congruent procedures and communications to have the practice of your dreams!

We feel it is healthy to have a difference between what you would like to deliver and what you are certain you deliver. It is always a good thing to be striving to become better at your technique, to grow and evolve your skills as a chiropractor. The truth is, the more you do, the more certain you will be. Only a closed mind is 100% certain, so it is always important to keep growing!

Here are some resources to develop your life purpose, vision and mission.  For those of you who are interested in completing the entire Certainty program, click here.

It’s time to be the best chiropractor you can be, so that chiropractors can become the leaders of true health care!

It’s your choice! It’s either one or the other:

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Tags: Beliefs, Certainty, Chiropractic Coach, Chiropractic Coaching, Chiropractic Practice Management, communication, Health Care, Leadership, Success, Wellness Chiropractic, wellness practice management

As chiropractors, hopefully most of us are communicating with the people we care for about the concept of health as a process vs. health as an event.  The accumulation of stress over time and the removal of such stress is the creator of health or disease.  Nothing from the outside. Nothing that just ‘happens’.

After a close family member had a heart attack this weekend I am deeply thankful for event/crisis care that our social medical system provides. It saved her life with incredible speed and skill.  And what I know so conceptually, I was reminded viscerally this weekend where they fall short. Medical care is not designed nor intended to keep you healthy. They view health as an event instead of a process. “This happened, we fixed it. Now take these drugs for life as our best approach to manage it”.  

True health care is the chiropractic understanding: Health is a process. In every moment you are either moving towards health or away from it with your choices. If you accumulate too much lifestyle stress in your nerve system, you will create dis-ease and disease.  We acknowledge this as the CAUSE and make new choices to create a different state of health.  Wellness care is acknowledging what the body needs (and doesn’t need) to be well and continue to take care of yourself with the same level of care, whether you are sick or whether you are well.

But a process takes TIME you say! Ah yes, heart disease didn’t happen overnight. Nor will it disappear with a medical miracle.  They can reactively stop the acute pain of an MI and reestablish blood flow - but the proactive process is just beginning!  But we are a quick-fix society wanting results NOW!  

Even wellness chiropractors, who understand the ‘process vs. event’ concept and communicate this way to the people they serve about symptoms, healing, and chiropractic care can be impatient with their practice and their chiropractic coaching. But I want results NOW they say!  Ah yes, but changes in your practice don’t happen overnight!  Don’t fall into the quick-fix trap, it’s incongruent with our philosophy.

Know what you are trying to accomplish, have an action plan to work towards it, follow through with the actions and produce the results.  In every moment, your chiropractic practice is either moving towards success or away from it with your choices and actions.

Make sure that you are applying the same Process vs. Event principle to all aspects of your life: Your chiropractic practice, your chiropractic coaching, your nutrition, your exercise, your finances… it’s aligned with the laws of nature.  Life is a process, not an event.

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Tags: Chiropractic Care, Chiropractic Coaching, Event, Health Care, Medicine, Proactive, Process, Reactive, Wellness Care, wellness practice management

It is time for our chiropractic profession to shift.  It is time to tell the truth to the world and to ourselves.  It is time to stop fitting in to a medical infrastructure and practice model and to stop selling ourselves short by selling ‘pain relief’.  Aspirin or Tylenol is way cheaper than your services.

Here’s to the crazy ones ~ the chiropractors who want to push back against the status quo.  The ones who are standing their ground, practicing wellness chiropractic and not the treatment of symptoms, sickness and disease.  The ones who are becoming leaders in the wellness revolution, the shift that is unstoppable.

The medical system in many countries around the world is on the verge of collapse with regards to the percentage of GDP spent on health care and the increasing statistics of disease and death.  Ready to burst at the seams as soon as the baby boomers are ripe.  It’s a faulty premise to use sick care as health care and it’s not working.  

And people want something different.  They just need to know that chiropractic is a better way.  And that you are the one who will care for them with honest, loving, authentic service.  You’ve got to have enough value for your service, enough confidence in your skills and the communication level to share the truth… and the guts to do so.  

From my favorite ad campaign of all time… Apple in the late 1990’s called ‘Think Different’.  It is time to inspire yourself and the people in your community to Think Different about health.  Are you willing to be the ‘Crazy One’ in your community?

“Here’s to the crazy ones.

   The misfits.
    The rebels.
     The troublemakers. 
      The round pegs in the square holes. 
The ones who see things differently.

They’re not fond of rules.
   And they have no respect for the status quo.

You can praise them, disagree with them, quote them, 
  disbelieve them, glorify or vilify them.
About the only thing you can’t do is ignore them. 
    Because they change things.

They invent.    They imagine.     They heal.

 They explore.     They create.    They inspire.
      They push the human race forward.

Maybe they have to be crazy.

How else can you stare at an empty canvas and see a work of art?
Or sit in silence and hear a song that’s never been written?
Or gaze at a red planet and see a laboratory on wheels?

We make tools for these kinds of people.

While some see them as the crazy ones,
    we see genius.

Because the people who are crazy enough to think
    they can change the world, are the ones who do”.

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Tags: Apple, Better, chiropractic, Choice, Crazy Ones, Different, Different Way, Disease, Health Care, Medical System, Medicine, Pain Relief, Service, Shift, Sickness, Status Quo, Symptoms, Think Different, wellness revolution