Do you remember what finals week was like in chiropractic school?  Long hours, pushing through exhaustion, getting your studying done. Not that it was healthy, or how you would want to function long term, but sometimes we have to hear Dr. Sid’s voice saying, “Do what needs to be done, when it needs to be done, whether you like it or not”.

I find many chiropractors forget what it’s like to have the pedal to the metal. They are used to being on cruise control.  As chiropractic coaches and consultants, we work with our chiropractors to shift their communications and procedures to a TRUE Wellness Model of practice. And sometimes they get halfway through establishing a new (and stronger) foundation of Visit 1 and 2 and get stopped.  They feel overwhelmed and frustrated. And we have remember that, “Rome wasn’t built in a day”.

The truth is, having a successful chiropractic practice is simple, but not easy. If it was, everyone including you, would already be thriving.  Keep in mind your results in practice are directly proportionate to your communication skills and our level of certainty.  And if we want to change the results we are getting, we have to not only change our procedures and skills, we have to also change ourselves. Sometimes we have to push through with motivation like it’s finals week, to get to the next level. Without this push through The Dip, we’ll never get the results and changes we are looking for in a timely manner.  And we all want results yesterday!

Are you ready to take your practice to the next level? Do you want to thrive in a TRUE Wellness Model? If you’re ready to work, we’re ready to help!

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Tags: Chiropractic Coach, Chiropractic Consultant, finals week, frustration, hard work, overwhelm, Results, The Dip

In the book, Change or Die by Alan Deutschman he studies the 3 keys of change, and what works and doesn’t work.

In a recent blog post, Ask vs. Tell, I explored the power of asking questions to shift consciousness, beliefs and therefore behaviours.   This follow-up post is meant to look at the two types of questions we can ask: Scare Questions or Care Questions. What do I mean?

A good portion of our profession and practice management companies uses scare tactics and fear to manipulate people to do what we want.  Our perspective, at Rosen Chiropractic Coaching is that fear and manipulation have no place in a chiropractic wellness model.  We stand for clean communication with compassion.

In Change or Die, Alan Deutschman explores the three “F” words: Force, Facts and Fear and why they don’t work. When the three “F” words become too much, people go into denial as a protective mechanism. They make irrational decisions that could cost them their life (only 10% of heart attack patients changed their lifestyle despite the fear and threats).  In contrast, Dr. Dean Ornish had 75% of heart attack patients change their lifestyle with the three “R” words: Relate, Reframe, Repeat.

So we need to relate to the people we care for. We need to build rapport, bond, connect, offer hope and relieve their fears.  We need to reframe their consciousness and beliefs about health, and ask questions to shift their current paradigm, to plant seeds and teach under the radar. And we need to repeat these questions in our daily interactions, our Touch-Tell-Ask-Teach and find ways for people to become successful every visit, working towards a new goal. We as their doctor, need to lead them, inspire them and empower them.  And we need to create a culture in our office creates a supportive community.

Because making changes in life can be challenging and these new behaviours need to be reinforced with love and support, not fear and commitment. This is exactly what we do at Rosen Coaching to help you have a thriving wellness practice! We address the 3 R’s in the LAASR Mastery process. If you want a communication system based on the 3 R’s then give us a call!

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Tags: Alan Deutschman, Ask vs. Tell, care tactics, Change or Die, Chiropractic Coach, Chiropractic Coaching, Chiropractic Practice Management, Chiropractic Wellness Model, communication, Denial, Facts, Fear, Fear Tactics, Force, Leadership, Reframe, Relate, Repeat, scare tactics, Scare vs. Care, True Wellness Model, wellness chiropractic practice management

Thank You To Bill Esteb, www.patientmedia.com, for allowing me to share this simple yet powerful post of his with you!

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Tags: Bill Esteb, Chiropractic Practice Management, Chiropractic Practice Success, Duality, Law of Opposites, Patient Media, Universal Laws

What Do Michael Jackson, Elvis Presley and a long list of other celebrities have in common? Harmless prescription drug and painkiller abuse in volumes and mixtures. These famous celebrities are the ones you hear about in the media.  However, the fact is, many medical errors are not reported, including death by such medicines deemed ‘normal’ to use by society.  Tylenol, Advil, Demerol, Oxycontin, Dialudid, Panadol are just a start. Throw some antidepressants, antianxieties and sedatives into the mix and voila! You have a highly addictive cocktail of deadly drugs. Do we have a global problem? I think so. We just hear about the famous ones…

From the Death by Medicine Report by Drs. Null and Dean in 2003), as few as 6% of adverse drug effects are ever reported.  Sadly, deaths estimated in 2003 due to adverse reactions to prescription drugs is 2.2 million per year. And the leading causes of adverse drug reactions were antibiotics (17%), Cardiovascular (17%), chemotherapy drugs (15%), and anti-inflammatory agents (15%).  Can you imagine what this number is now, six years later, with more and more ‘advancements’ in medicine and big pharma?

As wellness chiropractors, doctors of ’cause’, we want to be addressing the bigger picture in our offices - that health and life come from the inside-out.  If you are not teaching this principle to the people you serve, you are just another modality to them.  Health does not come from taking medicine or cutting things out of the body. It comes from the life force, carried unimpeded over the nerve system reaching to every cell, tissue and organ in the entire body. Do they know this? Do they understand the physiological implications if this nerve impulse is impeded? Do they know that it is your job to remove this interference and allow the fullest expression of life?  If they don’t, they need to.  Or they could end up like Michael Jackson, just not as famous.

How are you using this most recent, tragic death of an icon as an educational opportunity in your office?  We coach our clients to ask thoughtful questions to the people in their offices to illicit a response, rather than just lecture them about the overuse of medicine in our societies.  We need to shift their consciousness and beliefs about health and wellness.  How about the following as a start to get your mind going:

• What do you think killed Michael Jackson?
• Do you know that prescription drugs are just as dangerous as recreational drugs?
• What happens when you give a healthy person medicine they don’t need?
• If drugs can make a healthy person sick, how do they make a sick person well?
• What do you think, can medicine make someone healthier or just take their symptoms away?
• Where does health come from? What causes us to be healthy? What keeps us alive?
• What does the Nerve System control? What part of your body could live without Nerve Impulse?

May I suggest that you look at our LAASR process of communication (Listen, Acknowledge, Ask, Solution, Resolution) when educating, answering difficult questions and in all of your interactions within and outside of your practice.  It will literally transform your level of communication and results!  It is what we teach and how we coach chiropractors to great levels of success! Let’s start to manage your chiropractic practice in a true wellness model.

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Tags: Adverse Drug Reactions, Chiropractic Coach, Chiropractic Consulting, Chiropractic Practice Management, Death by Medicine, Elvis Presley, Health, LAASR, Life Force, Medicine, Michael Jackson, Nerve System, Prescription Drug Abuse, Subluxation, Wellness Care, Wellness Chiropractors, wellness practice management

For many people, their understanding of health, where it comes from and how to stay well is as deeply ingrained as some smoker’s beliefs about smoking.

We are living and practicing chiropractic in a medical world. Although we are in a shift of a wellness revolution, the majority of people who show up in your chiropractic office are bombarded by big pharma advertising and years of thinking that health comes from drugs or surgery.  And it is your job to change their mindset and beliefs about health and healing, where it comes from and how to get it. Good luck!

Most chiropractors I coach and consult, or speak with in the field tell me that they educate the people in their office.  And the usually follow up with, “but they still don’t get IT.”  And if they did get it, our entire profession would already have thriving, true wellness chiropractic practices.  So something’s not working in our approach…

What does educate mean? To most chiropractors, they lecture and talk ‘at’ their people until they are blue in the face and the person is tuned out. There is an important distinction to make, between educating by telling or educating by asking good questions.

Try and convince a smoker that smoking is bad for him.  Tell him all the things he already knows (or doesn’t) that it is killing him. Use fear. Use threats. Use your authority as a doctor. Lecture until you’re blue in the face.  Does anything change for the smoker? Nope, he still doesn’t ‘get it’.  That’s right, his beliefs and mindset haven’t shifted one bit from all of your telling.

And this is what most chiropractors who are not having high retention, thriving wellness practices are doing.  Trying to educate by telling.  I gotta tell you, from my experience, that’s never going to work. Why? Because it’s from the outside-in, it is your idea and not theirs. Because how do human beings do react when someone tells them what to do? Resist. So you get decreased compliance, they like you less and wonder when you’ll use your authority again to get them to do what you want.

Remember a smart guy named Socrates? His philosophy was one of asking questions to have the person think. And since doctor in Latin means ‘teacher’, it’s about time our profession stopped lecturing and started asking better questions to really teach the chiropractic principle of health. Why? Because when a person thinks, processes and answers a question, it comes from the inside-out and they own it.  Since it was their idea, there is no resistance, they feel valued and given a voice. There is increased  compliance and likeability and you don’t use authority, you use leadership. How’s that for congruence with chiropractic philosophy?

But oh wait, there’s one more benefit.  Not only will they ‘get it’, understand health, healing and chiropractic at a deeper level, but do you think that it is easier for them to refer their friends and family if they can articulate their newfound understanding themselves?  And the practice itself grows from the inside out by high retention and high internal referrals.

So the trick is to find out how to ask better questions during every interaction of Visit 1, Visit 2, Daily Interactions, Re-Assessments, Re-Reports and in handling difficult questions. We coach chiropractors this day in and day out.  It will transform your practice, your relationship and your life. And you’ll help shift the consciousness of the world. Let us know if we can help.

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Tags: Asking, Authority, Beliefs, Chiropractic Coach, Chiropractic Consultant, Chiropractic Philosophy, Chiropractic Practice Management, Chiropractic Practice Success, Chiropractic Principle, communication, Convince, Educate, Fear Tactics, Health, High Retention, Inside-Out, Internal Referrals, Lecture, Medicine, Mindset, Outside-In, Questions, Results, scare tactics, Shift Consciousness, Socrates, Telling, True Wellness Practice, wellness revolution